Extensive protections for workers in food delivery applications

Starting Friday, new city laws come into effect to protect delivery people of apps like GrubHub and Uber Eats.

This is the second rollout of new regulations aimed at establishing labor standards for delivery app workers in the five boroughs.


What do you want to know

  • In January, these apps will have to pay delivery people a minimum wage rate, not including tips

Many of the Ramirezes have been delivering food for apps like Relay and Door Dash for six years.

During this time, he advocated for more protections for himself and his colleagues while working for these apps.

“We work hard, we work long hours outside and the companies keep making more money,” he said. “The app never provided secure elements.”

Under the new regulations, delivery apps must now provide details before a job is accepted, including address, distance, salary and tip.

Workers also have more rights, they can now limit the distance they are willing to deliver and refuse certain routes, without penalty.

Delivery people must be paid weekly, allowed access to restaurant restrooms, and provided with a free cooler bag for food delivery.

“These are the first laws for delivery people in all of the United States, so that’s good, but it’s not enough,” Ramirez explained.

These latest laws are the second wave of new regulations for food delivery apps. Starting in January, apps had to be transparent about how much each customer tipped and workers’ total pay, including tips, from the previous day.

The fight for the rights of these workers gained momentum after delivery workers were deemed essential during the pandemic.

“Some of us were on the ground during the whole pandemic and while others sheltered in place, and they reached out and decided to get delivered. You may have called Uber Eats, but they accomplished the feat,” Mayor Eric Adams said Thursday at an event celebrating the new regulations.

Ramirez says the fight for better rights is not over.