Compass Group Canada, Canada’s Largest Foodservice and Support Provider, Launches New Innovation Division


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MISSISSAUGA, Ontario, June 15, 2022 (GLOBE NEWSWIRE) — Compass Group Canada today announced the launch of an Innovation Division, with the goal of becoming the most innovative foodservice and support company in the world. ‘industry. With the launch of this division, Compass Group Canada is redoubling its efforts to stay ahead of industry trends by investing in cutting-edge technology, new culinary concepts, sustainability and frictionless experiences.

Today’s announcement builds on Compass Group Canada’s approach to innovation, including the launch of its technology division, Compass Digital Labs (CDL), which was established in 2016. While the technology will be without any doubt an ongoing priority for the innovation team, their reach will be broader, focus on thinking about the customer of the future and planning their experience in the restaurant and hospitality space.

“Innovation isn’t just a buzzword at Compass Group Canada, it’s truly part of our DNA. By dedicating a division to innovation, we are investing in the sustainability of the industry for our guests and customers,” said Heather Wilkie, Vice President, Innovation. “We hope to tap into the real needs of our customers and find those real value-added and exciting experiences that offer something new. We don’t want to be different just for fun – we want to address real inefficiencies, real needs and real wants,” she said.

The innovation team, led by chief innovation officer Michael Hachey and newly appointed vice president of innovation Heather Wilkie, includes subject matter experts in multiple areas, from experience design user to AI consulting, technological transformation and marketing. , consumer research and sustainability. The team is already moving forward with more than 30 potential new innovations to test over the next few years. Their intention is to continue to partner with new start-ups and entrepreneurs looking to leverage the scale of Compass Group Canada to drive their offerings and help improve the customer experience.

“Innovation is, at its core, a process of trial and error. My team knows it’s okay to fail – in fact, it’s a requirement if we really want to be changemakers in this industry. This team is casting a wide net, looking at several potential game changers in several areas and testing them,” said Michael Hachey, Chief Innovation Officer. “We are not afraid to test and try many concepts – knowing that not everything will stick. The reward is in the challenge and in finding the key elements that really improve the experience of our customers.”

About Compass Group Canada

Compass Group Canada is Canada’s leading provider of foodservice and support services with over 20,000 associates working in over 2,200 locations across the country. The company specializes in providing catering and support services, including facilities management and sales services. Compass Group Canada works in all key sectors, including major sports and recreation venues, executive dining halls and cafes, schools, universities, seniors residences and hospitals, as well as remote camps and offshore oil platforms.

Compass Group Canada has been recognized as one of Canada’s Most Admired Corporate Cultures in 2021, an award recognizing top Canadian organizations for having cultures that help improve performance and competitive advantage, as well as a Great Place to Work® in 2022, 2021, 2020 and 2019, as Best Workplaces™ in Canada in 2022, Best Workplaces™ in Retail and Hospitality in 2021 and 2020 and as GTA Top Employer in 2021. Find out more , visit www.compass-canada.com , LinkedIn and Instagram.

For Mmedia Irequests:

Courtney Gardner, Senior Director of Corporate Communications, Compass Group Canada647-633-5420[email protected]

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Source: Compass Group Canada